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SHIPPING & RETURNS

送貨方式 Shipping and Return Policy

與本站合作的速遞公司

Care U Dog.com 網上商店部份訂單會由順豐速遞和本公司物流合作單位派送。如客人有任何其他關於送貨安排的要求,也可以在下單前使用Whatsapp 與我們商討,我們會致力滿足客人要求。


Delivery Service
Part of the order in Care U Dog.com online store will be delivered by SF Express and other courier companies. Customers can discuss with us by Whatsapp if there are any requirements regarding delivery arrangements before the ordering. We will do our best to meet customer requirements.

 

運費 

在Care U Dog.com 網上商店購物滿 HKD$800,客人將可享順豐站和智能櫃自取免運費。若果在同一則訂單未滿 HKD$800,順豐到付 (運費另行通知)

Delivery fee
Free shipping to both  SF Express stations or EF lockers on purchases over HKD$800 in Care U Dog.com online store. If the order is less than HKD$800 for a single purchase, shipping fee will be paid on delivery.

退換貨標準

除商品質量問題以外,所有商品不可退貨。如果商品質量問題,只能於產品寄出後七天內換同款同顏色的商品。退回時請務必將送貨單或訂單一並寄回,運費將會由買家承擔,否則我們將無法為您辦理退換貨。

Return conditions

If there is a problem with the quality of the product, the product can only be exchanged for the same product of the same style and color within seven days after the product is shipped. When returning, please try to return the delivery note or order together. The shipping fee will be beared by the buyer, otherwise we will not be able to return the goods for you.

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